Available at a store near you.

Check Instacart for availability in your area.

Frequently Asked Questions


What is Instacart?

Instacart is a grocery delivery service that delivers in as little as an hour! They connect you with a Personal Shopper who shops and delivers your groceries. Learn how to get started.


Where does Instacart deliver?

Instacart delivers to a growing number of Lucky Supermarket stores, though availability is subject to zip code coverage. Check to see if Instacart delivers to your area.


How fast does Instacart deliver?

You can elect to have your groceries delivered within 1 hour, within 2 hours or schedule a delivery for a specific time. Learn more about Instacart delivery hours.


Who does the shopping and delivery?

Instacart has a network of screened Personal Shoppers. The Personal Shoppers pick, check out, and pack specific items on a customer’s grocery list and then deliver the order directly to you. Learn more about Instacart shoppers.


Can I earn Save Smart Rewards?

Not at this time


Will I be charged bag fees?

Yes, and the bag fees will be reconciled as part of your total Instacart order.


Who do I contact if I have an Instacart-related issue or problem?

You can reach out to help@instacart.com or call 1-888-246-7822 to report order issues. Instacart will do what they can to make it right for you, oftentimes offering a credit, refund, or re-delivery, depending on the circumstances.


How does Instacart deal with items that are out-of-stock?

Your Personal Shopper selects a replacement item that is comparable to the original based on brand, flavor, size, healthy option and price. Personal Shoppers confirm these replacement items with the you before checking out.


How do I return a product ordered through Instacart?

If there is a problem with your order please contact the Instacart Help Center, or you may exchange or return the item to your Lucky location, just like you can in store.


What payment methods does Instacart accept?

Instacart accepts Visa, Mastercard, American Express, Discover, and at selected retailers, EBT SNAP for eligible products. For more information, visit Instacart Help Center